FREQUENTLY ASKED QUESTIONS

CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE?

At this time we do not offer exchanges on purchases. But you may return the item to us for a refund and then purchase your desired item.

We do not offer ordering of specific numbers on our Limited Edition ties. Ties and numbers are selected at random.

CAN I request a specific number on a limited edition tie?

how do you protect my personal information?

Shopping online should always be as secure as shopping in store and your privacy is important to us. PorterPepperell.com is a secure shopping website. You can find more information on our Terms + Conditions page.

We're sorry your having problems with your order. We're always here and happy to help. Please get in touch with us at contact@porterpepperell.com or click the button below.

there's a problem with my order

can i make a change or cancel my order?

You can amend your order up until the point of dispatch. If you wish to make a change please contact us at contact@porterpepperell.com or click the button below.